Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
1. Overview
Exchange is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use the platform.
We comply with applicable data protection regulations, including GDPR and CCPA to ensure your information remains secure.
2. Information We Collect
Information You Provide
- Recipient wallet address (to process your exchange)
- Email address (for order updates)
- Telegram ID & username (via our bot)
- Support requests & messages
Automatic Collection
- Transaction data (on-chain)
- Preferred languages
- Device and browser information
- IP address and location data
Privacy First Priority
We retain this information for at least 1 year (a requirement of the FixedFloat network that settles our swaps) and never sell it.
3. How We Use Information
We use the information for the following purposes:
Provide Services
Processing exchange orders and sending payouts
Communications
Sending important notifications and system updates
Platform Improvement
Enhancing user experience and platform security
4. Data Protection & Security
We implement strong security measures to protect your data:
Technical Measures
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Secure cloud infrastructure with 99.9% uptime
- Multi-factor authentication for administrative access
Operational Measures
- Limiting staff access on a need-to-know basis
- Regular staff training on data protection
- Security breach incident response protocols
- Regular backups and disaster recovery testing
5. Your Rights
Under applicable data protection laws, you have the following rights:
Access & Control
- Right to access personal data
- Right to rectify incorrect information
- Right to delete data (where applicable)
- Right to data portability
Processing Rights
- Right to object to data processing
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint with regulatory authorities
Exercising Rights: To exercise any rights, please contact support@makerd.top. We will respond within 30 days and may require identity verification.
6. Contact Us
If you have questions about this Privacy Policy, please contact:
This Privacy Policy may be updated to reflect changes in our operations or legal requirements. We will notify you of any significant changes via email or platform announcements.